You’ve been asked to help your classmates understand the importance of how culture can impact communication. Because the class should have an official record of your findings, and because the message is internal (from one person to the rest of the group), you’ve been asked to write a memo that will be sent out to the whole class.
In a properly formatted memo addressed to your classmates (memo design) discuss the importance of understanding the opportunities and challenges of intercultural communication in a workplace. Length: 250 words min., but no longer than a full page (remember memos are typical short)
Introduction/Opening: Begin your memo with an introductory paragraph explaining the importance of understanding the opportunities and challenges of intercultural communication.
Body/Discussion: In the body of your memo, focus on 1 of the Divergent Cultural Characteristics outlined in the chapter (for example, Individualistic versus Collectivist Cultures). In this section, first briefly explain your chosen divergence, then continue the body of memo by explaining how this specific divergence can affect business communication. Finally, create a bulleted list with recommendations for your classmates to follow in all of their correspondence this semester.
Conclusion/Closing: Begin your closing paragraph with a courteous transition and a brief summary of the message’s content. Conclude your memo with by indicating how the reader may contact you if they questions about the content of the memo.
Here’s how you’ll be graded: